Effective Date: 12-22-2024

Introduction

Welcome to DonnieCools.com ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you place an order or interact with our site, we may collect the following information:

  • Personal Identification Information: Name, email address, mailing address, shipping address, and phone number.
  • Payment Information: Credit card details and billing address.
  • Order Details: Products purchased, order amounts, and dates.
  • Technical Data: IP address, browser type, and device information.

How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders.
  • Communicate order confirmations, shipping updates, and respond to inquiries.
  • Improve our website, products, and services.
  • Prevent fraudulent transactions and enhance security.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information:

  • Secure Transactions: All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider’s database, accessible only by authorized personnel with special access rights.
  • Confidentiality Agreements: Third parties assisting in operating our website or conducting our business are required to keep your information confidential.

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except:

  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Compliance with Privacy Laws

We comply with applicable privacy laws and regulations, including the California Online Privacy Protection Act (CalOPPA) and the Children's Online Privacy Protection Act (COPPA). Our website, products, and services are directed to individuals who are at least 13 years old. We do not knowingly collect information from anyone under 13 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: info@donniecools.com

By using our site, you consent to our Privacy Policy.